The Procedure of Accessing RockShox Suspension Service

 

Many companies have a booking system for all services they provide. In many of such organizations, the day which you choose the service is the one that it will be done. Nowadays, since many services have been put on the online platform, you need to use it to be sure with the day you have chosen the service. However, you need to use the system that the company has put in place for booking the service. You can take long to apply for the service, but immediately you send the request, you get to the queue.

You will have to agree to any extra charges for the services in case they are applicable. The technician providing RockShox suspension service will give you a call to discuss the service and the number to be contacted. Other service providers will just require you to book just by using a phone call.

You need to give yourself a time allowance while booking the RockShox suspension service for you to deliver the shock or fork to the technician. Many technicians usually require you to provide the fork early enough for guaranteeing completion within the promised time. If you are sending several forks for servicing, you have an option of using the collection services of the service providers.

However, sending your fork will be cheaper compared to when the technicians collect it.
Before sending your fork to the RockShox suspension service provider, ensure that it is clean from dirt and mud. You will have to notify the technicians if there are scratches or marks on the suspension for getting advice on what to do.

When your item does not have any marks too, highlight it in the booking report also. Consider taking a photo of your product before sending it for servicing. You need to package your fork well to avoid damage. You can consider using a cushioning like cardboard in the outside if you do not have a packaging box.


You can also use a standard box but avoid putting cello tape on the wheels. Do not pack your fork in cylinders for they can be tricky to transport. It might also be expensive to carry the item in such a condition.